1. The employees' import file:

  • The file name must contain the customer number

  • The employee number is mandatory, employees without a number won’t be imported

  • The employee numbers and usernames must be unique

  • The date format must be yyyy-mm-dd

  • The staff membership begin date should always be included

  • The staff category name should not contain commas, digits, brackets, and minuses

  • The employment date should always be added, otherwise, the first day available for time reporting will be the date when the employee was created


2. The payslips import file:

  • The file name should be different each month

  • The file name must contain the customer number

  • The file should not be edited after exporting from the payroll system but kept in the layout format required by Employee 


3. When setting a resign date to an employee, the inactivation date is automatically set to 2 months after the resign date( inactivation date can be changed if needed). During this period the employee can log in and retrieve his/her payslips. Payslips are kept in the DB 120 days after the resign date.


4. If a user is deleted from Control, it gets deletable in Employee ( the username is removed ). Therefore you will still see the employee in Employee under a specific company, but you won’t find the user in Control.


5. If for a deletable employee is set a resign date of 120 days older than the current date and then the user it’s reactivated again by saving the username in Employee, then all the payslips are lost and must be imported again.


6. To make sure that email notifications (i.e. payslips ) and password reset emails are received, “noreply@azets.com” should be added to trusted senders.


7. The last interval in a schedule should not have an end date, otherwise, it cannot be assigned to employees.


8. Staff categories for hourly working employees should have “do not check” as type of control in time reporting control, and also should not have any schedules assigned, otherwise, they won’t be able to report working hours 


9. Time reports that have unapproved events cannot be closed/approved


10. If you want to add extra roles for employees, it can be done through an import, using one of the columns:

appendCompanyRoles
appendCorporationRoles 


11. If the SC has "Do not check" as the type of control and the employee reports an all-day event, then the system will calculate 24 h.


12. If a time report is invalid ( the close/approve button does not appear). there are 2 possible solutions to fix this issue:

- delete invalid events that might have been added when the employee had a different SC ( or none )

- change the SC to no staff category (the first day should be the beginning of the period ), then change it back - this should trigger the report recalculation


13. If an error of this type "value was not found in the haystack" is displayed when you try to update employee details in HR, it might be due to previously having the company wrongly removed from a corporation. This means that maybe the employee was part of an attest group that is not connected to the corporation anymore, i.e.